Return & Refund Policy
Important information about returns for pre-owned luxury items
All Sales Are Final
Since our goods are pre-owned second-hand luxury items, we do not support returns after delivery. All sales are final once the item has been shipped.
Authenticity Guarantee
We guarantee item authenticity via CGC third-party inspection before dispatch. Every item is authenticated and an official inspection report is included with your parcel. If you have concerns about authenticity upon receipt, the CGC report serves as proof of genuineness.
Why No Returns?
Pre-owned luxury items are unique one-of-a-kind goods
Items cannot be resold as new once shipped and handled
Risk of item swapping or damage during return transit
CGC authentication provides buyer protection before shipment
What We Recommend
- Review all product photos and condition details carefully before purchasing
- Ask questions via WhatsApp if you need more photos or information
- Understand the condition grade (Unworn / 95% / 90% / 85%) before ordering
- Note that pre-owned items may show minor signs of wear as described
Have questions before purchasing? Contact us first.
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